Virtual Assistants Coach, Rebecca Trelfa
.

.

coaching & consulting  |  common questions

 


 

What sort of questions come up during coaching/consultation sessions? 

 

Communicating Effectively with Your Clients

  • How can I give and get effective feedback?  Will we be brainstorming?

  • How can I prevent and resolve conflicts quickly and decisively?

  • What can I expect as our relationship or team evolves?

  • How do I build rapport?

  • How do I build trust?

  • How will I know if my client is ethical?

Instilling Motivation and Commitment in Your Client

  • What type of leadership should I expect from my client?

  • How do I motivate my client to give me more work?

  • How can I ensure the commitment and cooperation of my client?

  • How do I ensure my client’s accountability for their responsibilities?

  • What happens if I start working with a client and they drop out of the relationship after just a few days or weeks? How can I avoid this?

  • How do I increase my credibility and influence over my client?

  • How do I continually recognize and fulfill the needs of my client?

  • What is turn-over in the industry like? How long can I expect a client to work with me?

  • How will I really know if my client is happy with my level of responsibility and workload? And, when is a good time to ask?

Delegation and the Virtual Team Structure

  • How do I effectively manage a virtual team for my clients?

  • How do I effectively delegate to other Virtual Assistants?

  • Will my client expect me to “run the show” or will I have very limited control over assignments?

  • How do I effectively balance and manage the responsibilities of other team members?

  • How can I effectively manage the time spent on projects so that it does not exceed my client's budget?

  • When do I let my clients know that I am ready for more responsibility or a larger workload?

  • Should I charge my clients for my time spent on learning curves?

  • Should I establish ground rules or a team charter for my own business?

  • If I have my own team, how should it evolve over time?

Virtual Systems Management

  • Will I be expected to put systems into place so that we can work together effectively?

  • How can I automate a virtual office so that routine tasks are handled efficiently--leaving more time for my clients and team members to concentrate on more important projects?

  • Will my clients expect me to troubleshoot for them?

  • Will my clients involve me in goal setting?

Calculating Return on Investment

  • How do I show clients the ROI I am providing them?

  • How do you calculate different types of return on investment when working with my own virtual team?

  • How long should I invest in my own team before I make some serious changes?

Virtual Team Building Resources

  • Can you recommend some online services that will make our team more efficient?

  • Can you recommend some other professional services that can assist our team?

  • Can you recommend some other small business resources that will help us grow?

 

Visit VirtualDynamos.org to opt in to the Virtual Dynamos Insider e-letter.

e-mail: rebecca@virtualdynamos.com    |    phone & efax: 877.78.DYNAMO (877) 783-9626

Also visit: www.virtualdynamos.org    |    www.virtualdynamos.com    |    www.outsourcing-expert.com  

 

Copyright © Virtual Dynamos Worldwide, Inc. 2004 - Present.  All Rights Reserved.