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coaching & consulting
| common questions
What sort of questions come up during coaching/consultation sessions?
Communicating Effectively with Your Clients
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How can I
give and get effective feedback? Will we be brainstorming?
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How can I prevent and resolve conflicts quickly and decisively?
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What can I expect as our relationship or team evolves?
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How do I build rapport?
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How do I build trust?
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How will I know if my
client is ethical?
Instilling Motivation and Commitment in Your Client
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What type of leadership
should I expect from my client?
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How do I motivate my client to give me more work?
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How can I ensure the commitment and cooperation of my
client?
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How do I ensure my
client’s accountability for their responsibilities?
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What happens if I start working with a
client and they drop out
of the relationship after just a few days or weeks? How can I avoid this?
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How do I increase my credibility and influence over my
client?
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How do I
continually recognize and fulfill the needs of my client?
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What is turn-over in the industry like? How long can I expect a
client to work with me?
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How will I really know if my
client is happy with my level
of responsibility and workload? And, when is a good time to ask?
Delegation and the Virtual Team Structure
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How do I effectively manage a virtual team for my clients?
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How do I effectively delegate to
other Virtual Assistants?
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Will
my client expect me to “run the show” or will I have very limited
control over assignments?
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How do I effectively balance and manage the responsibilities of
other team
members?
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How can I effectively manage the time spent on projects so that it does
not exceed my client's budget?
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When do I
let my clients know that I am ready for more
responsibility or a larger workload?
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Should I
charge my clients for my time spent on
learning curves?
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Should I establish ground rules or a team charter for my own business?
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If I have my own team, how should it evolve over time?
Virtual Systems Management
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Will I be expected to put systems into place so that we can work together effectively?
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How can I automate a virtual office so that routine tasks are handled
efficiently--leaving more time for my clients and team members to concentrate
on more important projects?
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Will my
clients expect me to troubleshoot for them?
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Will my clients involve me in goal setting?
Calculating Return on Investment
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How do I show clients
the ROI I am providing them?
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How
do you calculate different types of return on investment when working
with my own virtual team?
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How
long should I invest in my own team before I make some serious changes?
Virtual Team Building Resources
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Can
you recommend some online services that will make our team more
efficient?
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Can
you recommend some other professional services that can assist our
team?
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Can
you recommend some other small business resources that will help us
grow?
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