Virtual Assistants Coach, Rebecca Trelfa
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about | characteristics and core values

 


 

Explore the Characteristics and Core Values of the Virtual Dynamos Team

 

Excellence through Leadership and Accountability: Integrity and quality are our core values and win us great respect. We always live up to our promises—as individuals and as a team—and are committed to providing flawless products and services. To achieve this we need to understand our client's own accountability measures and never take their respect for granted. We do not allow shortcuts that will hurt our reputation and are always willing to learn from our mistakes.

 

Loyalty and Trust through Good Advice (and No Self Interest): Clients choose us because they trust in our ability to deliver. We don't ever take their loyalty for granted. To achieve this we must always strive to exceed client expectations by not only performing services but listening carefully and advising them on what third party or add-on services they should consider investing in. Additionally we build trust and loyalty by reviewing cost effective methods and always keep our clients best interests in mind.

Consistency through Teamwork: Our team must always be on the “same page” to instill client loyalty. We strive to anticipate client needs and be willing to evolve with them. To achieve this we must respect each other and communicate in an open and collaborative manner. We highly encourage the sharing of new ideas, solutions, and resources to surface within our team. We have the utmost respect for multiple perspectives, and value our diverse expertise.

Client Empowerment through Leadership: Clients undoubtedly always want to deal with decision makers. This allows them to save time and move more quickly on projects. We make sure that our internal Team Leaders have the knowledge and power they need to make informed decisions that will offer members immediate benefits whenever possible. To achieve this we will insist upon constant communication and use documented tools that assist all team members.

Global Reach through Innovation: We must continue to watch market trends, seek global opportunities, and develop alliances for the benefit of our clients. To achieve this we must continually create, innovate, and implement. We also anticipate the need to take calculated risks.

Impact through Serving the Global Community: Clients, educators, and the general public alike must be aware of our infectious mission to impact the world through new methods of virtual team empowerment and education. To achieve this we publicize our efforts and successes as pioneers.

Expanding Expertise through Industry Knowledge: Though we are primarily virtual team industry experts, we must invest the time needed to learn about our clients specific industries and markets to better assist them. To achieve this we encourage all clients to share their business needs within our
VirtualDynamos.org community. Doing so allows us all to learn and grow at a faster rate.

Success through Passion and Fun: No matter how much we know, our clients need to know how much we care about them and see the continual support within our own internal team. Our internal team members need to feel continual support and trust. To achieve this we show our commitment to the industry and our profession while keeping a positive and professional attitude. We also allow humor to motivate us and celebrate our victories.

 

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e-mail: rebecca@virtualdynamos.com    |    phone & efax: 877.78.DYNAMO (877) 783-9626

Also visit: www.virtualdynamos.org    |    www.virtualdynamos.com    |    www.outsourcing-expert.com  

 

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